As we ponder these questions let me share a story with you.
Once there was a man in a line at a local retail store. He was very tired, overworked and wanting to rest. Trying to get home, where there was more chaos in his family with family members sick and house duties wait. Livings check by check, week by week, making ends meet. Top it off as he was trying to get into a short line at the store, there was a individual in front of him with more then twenty items in there basket. The line that he was in was twenty items or less line.
This issue tremendously irritated him. Watching the checker doing there job, he was about to remind the customer that this was an express line. The checker graciously stilled allowed the customer through with all of the items not saying a thing. Finally, it is his turn to check out and one of his items won’t scan correctly and the bar code can not be read correctly. His day was getting extended and he was getting more frustrated.
- What would be going through your mind?
- Would you be able to find value in these individuals?
- Would you be able to love both, the customer and the checker more than getting home?
~ Tom Russell
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